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Client
Solutions: |
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Our
Client Solutions team is a collection of dedicated MEDLAB representatives
who are available 24/7 to cater to any of your laboratory related
needs. MEDLAB is committed to providing an exceptional level
of customer service. We pride ourselves on providing our clients
with personal attention. Our procedures are designed around
your needs. The Client Solutions Team may be contacted for;
• Test
Results
• Specimen
and Special Handling Requirements
• Courier
Services
• Client
Supplies
• Scheduling
• Sales
Our Team is available to answer any questions you may have concerning
our procedures, quality controls or proficiency testing.
To reach our Client Solutions Team, telephone (800)522-7556.
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Courier: |
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MEDLAB
provides a dependable courier service for the convenience of
outpatient centers, hospitals, skilled nursing facilities,
clinics and physician offices. Although the couriers have a
regular
schedule,
they
are available for unscheduled or emergency pick-ups. For further
information regarding this service, call our Client Solutions
Team at (800)522-7556. |
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Consultation: |
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Our
pathologists are available for consultation as needed for interpretation
of tests and/or other questions. Consultations and management
services are also available for office laboratories. |
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Industry: |
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A
range of packaged options are available that have been tailored
to meet the employer's need of testing and screening onsite
that include;
• Pre-employment
and Annual Physicals
• Health
Screens for Healthy Employee Population
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Skilled Nursing Facilities: |
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For skilled
nursing facilities clients, MEDLAB provides phlebotomy
and courier services. We also offer in-services for continual
education.
For further information please contact our Client Solutions
Team at (800) 522-7556. |
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Ordering & Reports: |
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MEDLAB
makes it possible for you to order tests and receive results
online. Patient reports can also be mailed, faxed or hand-delivered
to the ordering physician daily.
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Physicians: |
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MEDLAB
provides phlebotomy services to physicians whose client base
justifies the need for a stationed phlebotomist during normal
working hours. Please contact our Client Solutions Team for
some restrictions that may apply with this service package.
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Phlebotomy
Services: |
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Qualified
phlebotomists perform venipunctures for skilled nursing facilities,
clinics, hospitals, physicians’ offices, corporations
and patient service centers on a scheduled or on-call basis
in particular
service areas. Our phlebotomists are trained to assist in patient
preparation, special collection procedures, and specimen handling.
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Supplies: |
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MEDLAB
provides all the necessary supplies required throughout the
process of obtaining and resulting laboratory specimens and
they are delivered by our couriers.
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Unlisted Tests:
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At
times, tests will be requested that are not currently available
through MEDLAB. When this occurs, we will refer testing and
send the specimen out elsewhere for analysis. We periodically
evaluate new tests and procedures. As they are made available,
announcements will be made. |
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